How can we help?
Short guides with pictures for organisers and makers who use HobbyLux.
For organisers
Your markets, stands, requests and payments in the organiser portal.
- Sign in to the organiser portal
- Find your market, or add it
- Change hours, entry, indoor or outdoor, or cancel
- Stand offers: size, price, tent, table, power
- How makers pay: online or on the day
- Get paid: connect Stripe
- Stand requests: Yes, No or waiting list
- Payments: deadline, reminder, not paid in time
- Refunds: all or part, and automatic refunds
- Booking fee and payouts
For makers
Your storefront, your markets and your stand requests in the maker portal.
- Create your account and set up your storefront
- Your storefront: photos, products, prices, sold out
- Publish your storefront and the house rules
- Say which markets you go to
- Ask for a stand
- Pay for a stand: the booking fee and paying by card
- Your stand request: waiting list, Yes, No, deadline
- Cancel a stand and ask for a refund
- Free plan and Founder offer: what you get
- Verified badge: what it means and how to get it
Still stuck? Write to hello@hobbylux.app